Acurately Delivered

Premier,
Reliable,
Efficient &
Professional

Parcel

Acurex is dedicated to providing premier, reliable, efficient, and professional courier and parcel services We aim to deliver parcels within the agreed timeframes for all service levels (e.g., same-day, next-day, or standard delivery).

Reverse Logistics

Managing the return of goods from customers. Proper handling of products at the end of their life cycle.

Last-Mile Delivery

Delivering goods from a transportation hub to the final destination.

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Personal Data
Shipment Data
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Our Service Standards
What to expect
  1. Timely Deliveries
    We aim to deliver parcels within the agreed timeframes for all service levels (e.g., same-day, next-day, or standard delivery).
  2. Package Security
    All parcels are handled with care to ensure they arrive in the same condition as sent.
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  3. Tracking and Updates
    Real-time tracking is available to keep you updated on your parcel's location and status.
  4. Communication
    Our customer service team is available to respond to inquiries, complaints, and feedback within 24 hours.
  5. Problem Resolution
    Lost or damaged parcels will be investigated promptly, and resolutions will be offered within 7 business days.
Our Responsibility
To you as a customer

  • Treat you with respect and professionalism.
  • Provide clear, accurate information about our services and pricing.
  • Ensure a hassle-free and efficient delivery process.

For your Parcel

  • Safeguard your parcel throughout its journey
  • Use technology and trained staff to minimize risks of damage or loss.

Your Responsibility
Accurate Information

  • Provide correct recipient details, including address and contact information.
  • Ensure parcels are adequately packaged for transit.

Compliance with Regulations

  • Avoid sending prohibited or restricted items.
  • Adhere to weight and size limits as per our policies.